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Orders
Shipping and delivery
Choose your delivery country. You will immediately see the shipping costs, the expected transit time and how to get a freight quote if no fixed rate is set up for your country.
Stock items
Usually dispatched within one working day of receiving your order.
Express delivery
Bis 12 Uhr bestellt (werktags, Lagerware): Versand am selben Tag – sonst am nächsten Werktag. DHL Express by 9:00, 10:30, 12:00 or 18:00 – within Germany only, abroad on request.
Freight forwarder
We ship heavy items from 20 kg, bulky goods, condensing units and larger compressors with DB Schenker / DSV.
Shipping cost check
What does shipping to your country cost?
Shipping method
Heavy items from 20 kg, bulky goods, condensing units and larger compressors are shipped by freight forwarder. The basket shows which shipping method is available for your order.
Parcel toGermany
Germany
- 1In the checkout, select the shipping method “Freight quote”.
- 2Once we have received your order, we send you a freight quote.
- 3Once you confirm, the goods are dispatched.
Go to basket
Delivery outside the EU: customs
Customs documents: €100 flat fee from a goods value of €1,000, from a weight of 1,000 kg or if an export declaration is required.
Import duties and taxes in the destination country are paid by the recipient.
Customs documents: €100 flat fee from a goods value of €1,000, from a weight of 1,000 kg or if an export declaration is required.
Import duties and taxes in the destination country are paid by the recipient.
How the freight quote works
Applies to delivery countries without a fixed shipping rate. For Germany and all countries with a rate, the prices from the shipping cost check and the tables below apply.
- 1In the checkout, select the shipping method “Freight quote”. You do not pay anything for shipping yet.
- 2Once we have received your order, we send you a freight quote with the exact costs.
- 3Once you confirm, the goods are dispatched.
Delivery outside the EU (e.g. Switzerland, Norway, United Kingdom)
- Customs documents: €100 flat fee from a goods value of €1,000, from a weight of 1,000 kg or if an export declaration is required.
- Import duties and taxes in the destination country are paid by the recipient.
All shipping costs by zone
All prices net in euros, plus VAT (Germany: 19 %). Based on the current shop configuration – the amount in the basket is binding.
Germany
Parcel (DHL)
| Weight | net |
|---|---|
| up to 1 kg | 4.90 € |
| up to 3 kg | 5.95 € |
| up to 5 kg | 6.95 € |
| up to 10 kg | 8.50 € |
| up to 20 kg | 13.50 € |
| over 20 kg | 18.90 € |
Freight forwarder
| Weight | net |
|---|---|
| up to 40 kg | 49.50 € |
| up to 50 kg | 52.50 € |
| up to 60 kg | 59.00 € |
| up to 70 kg | 65.00 € |
| up to 90 kg | 75.00 € |
| up to 150 kg | 110.00 € |
| up to 250 kg | 165.00 € |
| up to 500 kg | 190.00 € |
| up to 5,000 kg | 285.00 € |
| over 5,000 kg | 500.00 € |
Express (DHL, Germany only)
| Express Premium 9 Uhr | 70.00 € |
| Express Premium 10:30 Uhr | up to 20 kg 50.00 € · up to 31.5 kg 75.00 € · over 31.5 kg 110.00 € |
| Express Premium 12 Uhr | up to 31.5 kg 40.00 € · over 31.5 kg 99.00 € |
| Express Versand (Zustellung bis 18 Uhr) | up to 5 kg 15.00 € · up to 10 kg 18.00 € · up to 20 kg 21.00 € · up to 31.5 kg 28.00 € · over 31.5 kg 50.00 € |
The checkout shows whether express delivery is available for your basket.
Parcel zone 1 Belgium, Luxembourg, Netherlands
Parcel (DHL)
| Weight | net |
|---|---|
| up to 1 kg | 18.95 € |
| up to 2 kg | 19.15 € |
| up to 3 kg | 19.35 € |
| up to 4 kg | 19.50 € |
| up to 5 kg | 19.70 € |
| up to 6 kg | 19.90 € |
| up to 7 kg | 20.10 € |
| up to 8 kg | 20.25 € |
| up to 9 kg | 20.45 € |
| up to 10 kg | 20.65 € |
| up to 11 kg | 21.30 € |
| up to 12 kg | 21.95 € |
| up to 13 kg | 22.60 € |
| up to 14 kg | 23.20 € |
| up to 15 kg | 23.85 € |
| Weight | net |
|---|---|
| up to 16 kg | 24.50 € |
| up to 17 kg | 25.15 € |
| up to 18 kg | 25.80 € |
| up to 19 kg | 26.45 € |
| up to 20 kg | 27.10 € |
| up to 21 kg | 28.15 € |
| up to 22 kg | 29.25 € |
| up to 23 kg | 30.35 € |
| up to 24 kg | 31.45 € |
| up to 25 kg | 32.50 € |
| up to 26 kg | 33.60 € |
| up to 27 kg | 34.70 € |
| up to 28 kg | 35.80 € |
| up to 29 kg | 36.85 € |
| over 29 kg | 37.95 € |
Parcel zone 2 Austria, Denmark, France, Monaco
Parcel (DHL)
| Weight | net |
|---|---|
| up to 1 kg | 20.20 € |
| up to 2 kg | 20.40 € |
| up to 3 kg | 20.60 € |
| up to 4 kg | 20.80 € |
| up to 5 kg | 21.00 € |
| up to 6 kg | 21.20 € |
| up to 7 kg | 21.40 € |
| up to 8 kg | 21.60 € |
| up to 9 kg | 21.80 € |
| up to 10 kg | 22.00 € |
| up to 11 kg | 22.70 € |
| up to 12 kg | 23.40 € |
| up to 13 kg | 24.10 € |
| up to 14 kg | 24.80 € |
| up to 15 kg | 25.50 € |
| Weight | net |
|---|---|
| up to 16 kg | 26.20 € |
| up to 17 kg | 26.90 € |
| up to 18 kg | 27.60 € |
| up to 19 kg | 28.30 € |
| up to 20 kg | 29.00 € |
| up to 21 kg | 30.25 € |
| up to 22 kg | 31.45 € |
| up to 23 kg | 32.65 € |
| up to 24 kg | 33.85 € |
| up to 25 kg | 35.05 € |
| up to 26 kg | 36.25 € |
| up to 27 kg | 37.45 € |
| up to 28 kg | 38.65 € |
| up to 29 kg | 39.85 € |
| over 29 kg | 41.05 € |
Parcel zone 3 Czechia, Ireland, Italy, Poland, Spain
Parcel (DHL)
| Weight | net |
|---|---|
| up to 1 kg | 21.60 € |
| up to 2 kg | 21.80 € |
| up to 3 kg | 22.05 € |
| up to 4 kg | 22.30 € |
| up to 5 kg | 22.50 € |
| up to 6 kg | 22.75 € |
| up to 7 kg | 23.00 € |
| up to 8 kg | 23.20 € |
| up to 9 kg | 23.45 € |
| up to 10 kg | 23.70 € |
| up to 11 kg | 24.45 € |
| up to 12 kg | 25.25 € |
| up to 13 kg | 26.05 € |
| up to 14 kg | 26.80 € |
| up to 15 kg | 27.60 € |
| Weight | net |
|---|---|
| up to 16 kg | 28.40 € |
| up to 17 kg | 29.15 € |
| up to 18 kg | 29.95 € |
| up to 19 kg | 30.75 € |
| up to 20 kg | 31.55 € |
| up to 21 kg | 32.85 € |
| up to 22 kg | 34.15 € |
| up to 23 kg | 35.50 € |
| up to 24 kg | 36.80 € |
| up to 25 kg | 38.15 € |
| up to 26 kg | 39.45 € |
| up to 27 kg | 40.80 € |
| up to 28 kg | 42.10 € |
| up to 29 kg | 43.45 € |
| over 29 kg | 44.75 € |
Parcel zone 4 Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Latvia, Liechtenstein, Lithuania, Portugal, Romania, San Marino, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom
Parcel (DHL)
| Weight | net |
|---|---|
| up to 1 kg | 26.10 € |
| up to 2 kg | 26.40 € |
| up to 3 kg | 26.70 € |
| up to 4 kg | 27.00 € |
| up to 5 kg | 27.25 € |
| up to 6 kg | 27.55 € |
| up to 7 kg | 27.85 € |
| up to 8 kg | 28.15 € |
| up to 9 kg | 28.45 € |
| up to 10 kg | 28.75 € |
| up to 11 kg | 29.70 € |
| up to 12 kg | 30.70 € |
| up to 13 kg | 31.70 € |
| up to 14 kg | 32.70 € |
| up to 15 kg | 33.70 € |
| Weight | net |
|---|---|
| up to 16 kg | 34.70 € |
| up to 17 kg | 35.70 € |
| up to 18 kg | 36.70 € |
| up to 19 kg | 37.70 € |
| up to 20 kg | 38.70 € |
| up to 21 kg | 40.40 € |
| up to 22 kg | 42.10 € |
| up to 23 kg | 43.80 € |
| up to 24 kg | 45.50 € |
| up to 25 kg | 47.20 € |
| up to 26 kg | 48.90 € |
| up to 27 kg | 50.65 € |
| up to 28 kg | 52.35 € |
| up to 29 kg | 54.05 € |
| over 29 kg | 55.75 € |
Parcel zone 5 Norway, Serbia
Parcel (DHL)
| Weight | net |
|---|---|
| up to 1 kg | 27.05 € |
| up to 2 kg | 27.35 € |
| up to 3 kg | 27.65 € |
| up to 4 kg | 28.00 € |
| up to 5 kg | 28.30 € |
| up to 6 kg | 28.60 € |
| up to 7 kg | 28.95 € |
| up to 8 kg | 29.25 € |
| up to 9 kg | 29.55 € |
| up to 10 kg | 29.90 € |
| up to 11 kg | 30.90 € |
| up to 12 kg | 31.95 € |
| up to 13 kg | 33.00 € |
| up to 14 kg | 34.05 € |
| up to 15 kg | 35.10 € |
| Weight | net |
|---|---|
| up to 16 kg | 36.10 € |
| up to 17 kg | 37.15 € |
| up to 18 kg | 38.20 € |
| up to 19 kg | 39.25 € |
| up to 20 kg | 40.30 € |
| up to 21 kg | 42.10 € |
| up to 22 kg | 43.85 € |
| up to 23 kg | 45.65 € |
| up to 24 kg | 47.45 € |
| up to 25 kg | 49.25 € |
| up to 26 kg | 51.05 € |
| up to 27 kg | 52.80 € |
| up to 28 kg | 54.60 € |
| up to 29 kg | 56.40 € |
| over 29 kg | 58.20 € |
Freight zone 1 Austria, Belgium, Czechia, Denmark, France, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, San Marino, Slovakia
Freight forwarder
| Weight | net |
|---|---|
| up to 50 kg | 75.00 € |
| up to 100 kg | 100.00 € |
| up to 150 kg | 120.00 € |
| up to 250 kg | 150.00 € |
| over 250 kg | 230.00 € |
Freight zone 2 Bulgaria, Croatia, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Portugal, Slovenia, Spain, Sweden, Switzerland
Freight forwarder
| Weight | net |
|---|---|
| up to 50 kg | 95.00 € |
| up to 100 kg | 130.00 € |
| up to 150 kg | 155.00 € |
| up to 250 kg | 195.00 € |
| over 250 kg | 295.00 € |
Freight quote only
There is no fixed rate for these countries – you will receive a freight quote once we have received your order: Albania, Andorra, Cyprus, Faroe Islands, Iceland, Malta, Montenegro, North Macedonia, Türkiye, and all other countries.
On request only
We deliver to these countries on request only – they cannot be ordered in the shop: Armenia, Azerbaijan, Cuba, Guinea, Israel, Kazakhstan, Liberia, Nigeria, Papua New Guinea, Turkmenistan, Ukraine, Venezuela. Send us an enquiry
No delivery at present
Unfortunately, we do not currently deliver to these countries: Bosnia & Herzegovina.
Frequently asked questions
Which shipping partners do you use?
We ship parcels with DHL. Heavy items, bulky goods, condensing units and larger compressors are shipped by freight forwarder with DB Schenker / DSV.
Will I receive a shipping confirmation and tracking?
Yes. As soon as the goods leave our warehouse, you receive a shipping confirmation by e-mail. For parcel shipments, it contains the DHL tracking number. As a registered customer, you can also see the status in your account under “Orders”. For freight shipments, we tell you the expected delivery day as soon as the freight forwarder confirms it.
Can I have my order delivered to a different address?
Yes. Enter a different delivery address in the checkout, for example the construction site or your end customer. The invoice goes to the billing address. For freight deliveries, please provide a phone number so that the delivery can be announced in advance.
Can I collect the goods myself?
Registered customers can collect orders with a goods value of €100 or more from our warehouse: H + H Kältetechnik GmbH, Borghorster Str. 68, 48366 Laer. Please arrange the collection date with us in advance. No shipping costs are charged in that case.
Are orders shipped in partial deliveries?
If an item is not immediately available, we agree with you whether the available items are shipped in advance or all items are delivered together. We do not charge additional shipping costs for a partial delivery that we initiate.
What applies to refrigerants and dangerous goods?
Refrigerants and units with flammable refrigerants such as R290 are subject to dangerous goods regulations. You can obtain refrigerants through our refrigerant request with your F-gas certificate; we clarify whether and how shipping to your country is possible before we accept the order. Go to the refrigerant request
Questions about shipping?
Mon–Thu 8 am–5 pm, Fri 8 am–3 pm (CET). We usually reply on the same working day.