Delivery and Shipping

How does Shipping work at Frigopartners.com?

After placing your order at www.frigopartners.com, we will ship your goods as quickly as possible. We work with the logistics partner DHL to ship your order. Forwarding orders are carried out by Schenker. Our goods are always shipped insured.

When will my Order arrive?

As soon as a parcel has been dispatched, you will receive a dispatch confirmation by e-mail. You can track the status of your shipment at any time with the shipment number contained in the confirmation.

We usually ship your order of goods in stock within one working day.

In exceptional cases, delivery may be delayed beyond this, as we do not always have less conventional products and special designs in stock in our central warehouse. When selecting your desired product, you will therefore be shown the current estimated delivery times in working days.

What happens if my items have different Delivery times?

We always ship your items as quickly as possible. If you have selected items with different delivery times, we will send them in several partial deliveries. This way we ensure that your order reaches you as quickly as possible.

Where can I see the shipping status of my order?

You can check the shipping status of your order using the consignment number, which we will send you by e-mail once your parcel has been dispatched. As a registered customer, you also have the option of checking the status of your shipment in your personal log-in area under "Orders". Log in now.

Can I have my order sent to a different Delivery address?

If Your Delivery address differs from the Billing address, You can indicate this when entering the customer data in the check out. Your order will then not be delivered to the Billing address, but to the address of Your choice. The invoice will be sent to Your Billing address.

Can I also pick up my order myself on site?

It is possible to collect the goods from our premises at H + H Kältetechnik GmbH, Borghorster Str. 68, 48366 Laer, by prior arrangement. If you collect the goods from us, the shipping costs are waived. No handling fee will be charged either.

How much are the shipping costs?

You can find the respective shipping costs in the following list. Please note that orders containing one or more items weighing more than 20kg will automatically be divided into several packages or sent by freight forwarding. Bulky goods or certain groups of items, such as condensing units and larger compressors, are always sent by freight forwarding.

Shipping Germany

Shipping Germany Parcel

Weight Preis Net* Price Gross**
until 1 kg 4,90 € 5,83 €
until 3 kg 5,95 € 7,08 €
until 5 kg 6,95 € 8,27 €
until 10 kg 8,50 € 10,12 €
until 20 kg 13,50 € 16,07 €
until 31,5 kg 18,90 € 22,49 €

*Amount excl. 19% VAT

**Amount incl. 19% VAT



Shipping Germany Spedition

Weight Price Net* Price Gross**
until 40 kg 49,50 € 58,91 €
until 50 kg 52,50 € 62,48€
until 60 kg 59,00 € 70,21 €
until 70 kg 65,00 € 77,35 €
until 90 kg 75,00 € 89,25 €
until 150 kg 110,00 € 130,90 €
until 250 kg 165,00 € 196,35 €
until 500 kg 190,00 € 226,10 €
until 5000 kg 285,00 € 339,15 €

*Amount excl. 19% VAT

**Amount incl. 19% VAT

Shipping EU Zone 1

EU shipping zone 1 includes the following countries: Belgium, Denmark, France, Italy, Spain, Netherlands, Austria, Poland and Czech Republic. Express shipping outside Germany is unfortunately only possible on request.

Shipping EU Zone 1 Parcel

Weight Price Net*
until 5 kg 16,50 €
until 10 kg 19,50 €
until 20 kg 27,50 €
until 30 kg 35,00 €

*Amount excl. VAT
***Orders containing one or more items weighing more than 30kg will be split into several parcels or sent by freight forwarder. Bulky goods or certain groups of items, such as condensing units and larger compressors, are always shipped by freight forwarder.

Shipping EU Zone 1 Forwarding

Weight Price Net*
until 50 kg 75,00 €
until 100 kg 100,00 €
until 150 kg 120,00 €
until 250 kg 150,00 €
until 500 kg 230,00 €

*Amount excl. VAT

Shipping EU Zone 2

EU shipping zone 2 includes the following countries: Bulgaria, Estonia, Finland, Ireland, Croatia, Latvia, Lithuania, Norway, Portugal, Romania, Sweden, Serbia, Slovenia and Hungary. Express delivery outside Germany is unfortunately only possible on request. Delivery to Switzerland is subject to additional customs duties and fees, which are to be paid by the customer locally at the competent authority.

Shipping EU Zone 2 Parcel

Weight Price Net*
until 5 kg 24,00 €
until 10 kg 27,00 €
until 20 kg 35,00 €

*Amount excl. VAT
***Orders containing one or more items weighing more than 30kg will be split into several parcels or sent by freight forwarder. Bulky goods or certain groups of items, such as condensing units and larger compressors, are always shipped by freight forwarder.

Shipping Switzerland

Shipping Switzerland Parcel

Weight Price net*
until 5 kg 30,00 €
until 10 kg 35,00 €
until 20 kg 40,00 €


Delivery Switzerland Forwarding

Weight Price net*
until 50 kg 90,00 €
until 100 kg 125,00 €
until 250 kg 165,00 €
until 500 kg 225,00 €

Shipping to other Countries

The shipping costs for shipping to countries that are not covered by the previously mentioned shipping zones may vary. In principle, you can order from anywhere and we will deliver the goods worldwide. Please ask us for the shipping costs to a country that falls under other countries before placing your order. Otherwise, we reserve the right to correct the shipping costs after receiving your order.