Revocation Right for Consumers
(A Consumer is any natural person who enters into a Legal Transaction for purposes that are predominantly neither Commercial nor related to their Self-Employed Professional activity.)
Cancellation Policy
Right of Withdrawal
You have the right to Cancel this contract within 14 Days
without giving any reason.
The Withdrawal period is 14 Days from the Day
- at which you, or a third party designated by you (other than the Carrier), took possession of the Goods, provided that you have Ordered one or more items as part of a single Order and these are Delivered together
- on the date on which you, or a third party designated by you (other than the Carrier), took possession of the Last Item, provided that you have Ordered several items as part of a single Order and these are Delivered separately
- on the date on which you, or a third party designated by you (other than the Carrier), took possession of the Final partial consignment or the Final Item, provided that you have Ordered goods which are delivered in several partial consignments or items
To exercise your Right of Withdrawal, you must inform us (H + H Kältetechnik GmbH, Borghorster Str. 68, 48366 Laer, Telephone Number: +49 (0) 2554 912 959 6 , Email Address: [email protected] ) by means of a clear statement (e.g. a letter sent by post or an Email) informing us of your decision to withdraw from this Contract. You may use the attached model Withdrawal form for this purpose, although this is not mandatory.
To comply with the Withdrawal period, it is sufficient for you to send Notification of your intention to exercise your right of Withdrawal before the Withdrawal period expires.
Consequences of Withdrawal
If you Withdraw from this Contract, we shall refund to you all Payments we have received from you, including Delivery Costs (with the exception of any additional Costs arising from your choice of a Delivery Method other than the cheapest standard Delivery offered by us), without delay and at the latest within 14 Days of the day on which we receive notification of your Withdrawal from this Contract. We will make this refund using the same Payment Method you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.
We may Withhold a refund for Goods that can be sent by Parcel post until we have received those goods back or until you have provided proof that you have returned them, whichever is the earlier.
We will collect Goods that cannot be sent by Parcel Post.
You must return or hand over the Goods that can be sent by Parcel post to us without delay and, in any event, no later than 14 Days from the date on which you notify us of your Withdrawal from this Contract. The deadline is deemed to have been met if you post the Goods that can be sent by Parcel post before the 14-Day period expires.
You are responsible for the direct Costs of returning Goods that can be sent by Parcel post, as well as the direct costs of returning Goods that cannot be sent by Parcel Post. The Costs for Goods that cannot be sent by Parcel Post are estimated at a maximum of approximately 69 EUR.
You are only liable for any loss in value of the Goods if this loss is attributable to handling of the goods that goes beyond what is necessary to assess their Nature, Characteristics and Functioning.
Grounds for Exclusion or Termination
The Right of Withdrawal doesn't apply to Contracts
- for the Supply of Goods which are not prefabricated and for the Manufacture of which an individual choice or Specification by the Consumer is decisive, or which are clearly tailored to the Consumer’s personal needs
- for the Supply of Goods which are liable to Deteriorate rapidly or whose use-by date would be exceeded rapidly;
- for the Supply of Alcoholic Beverages, the Price of which was agreed at the time the Contract was Concluded, but which cannot be Supplied until at least 30 Days after the Contract was Concluded, and whose current value depends on Market Fluctuations over which the trader has no control
- for the supply of Newspapers, Periodicals or Magazines, with the exception of Subscription Contracts.
The Right of Withdrawal expires early in the Case of Contracts
- for the Supply of sealed Goods which, for reasons of health Protection or Hygiene, are not suitable for return if their seal has been broken after Delivery
- in respect of the Supply of Goods where, following Delivery, such goods have, by virtue of their nature, become inseparably mixed with other Goods
- for the Supply of Audio or Video recordings or Computer Software in a sealed package, where the seal has been broken after Delivery.
Model Withdrawal Form
(If you wish to Cancel the Contract, please complete this Form and return it to us.)
- An H + H Kältetechnik GmbH, Borghorster Str.68, 48366 Laer, Email Address: [email protected] :
- I/we (*) hereby Withdraw from the Contract concluded by me/us (*) for the Purchase of the following Goods (*)/the Provision of the following Service (*)
- Ordered on (*)/ Received on (*)
- Name of the Consumer(s)
- Address of the consumer(s)
- Signature of the Consumer(s) (only for Notifications on paper)
- Datum
(*) Delete as Appropriate.