Spare parts enquiry: Find the right part for your appliance!

Can't find the item or spare part you need in our shop? No problem, we have internal access to many other items and spare parts. Please send us your enquiry and together we will find what you are looking for.

Contact us now and let us find the spare part
This is the quickest way to find the spare part:

Take a photo: The nameplate or spare part should be clearly recognisable in the picture.
Send a photo directly with your enquiry: Attached in your first enquiry so that we can start searching straight away. Describe the spare part in more detail: Give us as many details as possible to make the search more precise. We will send you a quotation as soon as possible. Please understand that the processing time may vary and can sometimes take several working days. We will get back to you with a quote as soon as possible.

How to find the type plate:
You can usually find the type plate in a visible place directly on the appliance*.
Sometimes you have to remove the appliance to find the rating plate. Take a close look at the rating plate.
Can you find a model designation?
Most rating plates can be found here: Front / Back / Outside Inside after opening doors / flaps On the side of open doors / flaps Hidden behind additional panels

No type plate or not legible?
The model or a copy of the type plate can often be found on the operating instructions or the warranty certificate for the appliance. Old purchase receipts and invoices often also contain the model designation.

 Here are a few examples:

Supported files: Images or documents

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